Guest Webview is a webpage that allows guests to monitor their wait time. When active, a link is added to the end of the waitlist texts:
This is currently compatible with the Waitlist Confirmation and Web Waitlist Confirmation messages. To learn more about messages, check out the Text Message Notification article.
When clicking the link, guests are taken to a webpage where they see a number of quote buckets. One of those buckets will be highlighted, indicating how long their party is estimated to wait before being sat:
On top of the wait buckets, Guest Webview also includes a few widgets that can be added or removed from the page based on a brand's needs. For example, the Profile widget can be completely removed from the page if needed:
In addition to the Profile widget, an email, birthday, and sms opt in widgets are also available to brands that use Olo's marketing solutions:
Note: Guest Webview is required when enabling the Google Waitlist integration.
Customization
Below is a list of all customizable fields and assets within the Guest Webview page:
- Order and existence of widgets
- Waitlist widget title description
- Waitlist widget body text
- Birthday widget title text
- Birthday widget description
- Marketing opt in text
- Email widget title text
- Email widget body text
- SMS marketing opt in text
- SMS marketing opt in description
- SMS marketing opt in button text
- Font
- Logo
- Background image or color
To enable the Guest Webview, please contact support.