Sentiment

Sentiment (Legacy Solution)

• Olo Sentiment Overview (Legacy)
• Adding and Removing Users from Daily Email Digests
• How are Guest Sentiment scores calculated?

Sentiment: Overview and Onboarding

• Sentiment Overview
• Review Management Account Settings
• Guest Surveys and Feedback Forms
• Sentiment Glossary

Sentiment: Review Management Features

• Auto Responding to Reviews
• Reviews Inbox
• Review Rules
• Review Notifications: Creating an Email Subscription
• Review Response Tools: Manual Tags and Direct Mentions
• Review Response Tools: Response Template Libraries

See all 9 articles

Sentiment Review Management Reporting

• Sentiment Reporting Overview
• Review Insights Dashboard
• Sentiment Analysis Dashboard
• Competition Dashboard
• Reputation Performance Report
• Review Management Report