Aerohive Cloud Management Portal Setup

Olo Engage uses highly customizable splash pages that pop up on guests’ phones or other wifi devices in a captive portal. The splash page offers three ways to sign in:

• Email Login: User supplies their email address
• Facebook Login: User logs in with their Facebook account
• Guest Login: User skips providing information to the restaurant

Choosing a non-guest login option allows Engage to collect email and mac-address information. It also enables our device-detection system implemented through Aerohive routers. This article will guide you through setting up your Aerohive network to integrate with Engage.

Skip To:

• Step One: SSID
• Step Two: Splash Page
• Step Three: RADIUS Configuration
• FAQs

Step One: SSID

1. Log into your Extreme Networks dashboard at: https://extremecloudiq.com/login
2. Hover over ‘Configure’ (gear icon) in the left panel and select ‘Network Policies’ under the ‘Configure’ header
3. Enable one SSID to be used as the guest network by clicking ‘Add Network’ > ‘Guest Network’
4. Name the network anything you’d like. Consider #somethingclever or @yourinstagramhandle
5. Click ‘Save’ > ‘Go To Deploy’ > Wireless Networks and select your network
   
   

Step Two: Splash Page

1. Toggle ‘Enable Captive Web Portal’ to ‘ON’
2. Select ‘Redirect to External URL for Authentication’
3. Select ‘Send Client’s Requested URL in Clear Text’
4. Select ‘Add’ next to ‘Default Captive Web Portal’

1. Name the portal, ‘Wisely’
2. Add the Login URL: https://widgets.getwisely.com/splash
3. Select ‘No Encryption (Plaintext Password)’

1. Toggle ‘Success Page’ OFF
2. Select, ‘Redirect clients after a successful login attempt’, ‘To the initial page’
3. Toggle ’Failure Page’ to OFF
4. Scroll down to Advanced Configuration > Registration Period
5. We recommend setting the registration period to the maximum, 2016 hours (84 days)
6. Click the ‘+’ button under the ‘Walled Garden’ section, and paste the following entries into the input field:
1. *.facebook.net,*.facebook.com,*.s3.amazonaws.com,s3.amazonaws.com,*.getwisely.com,*.wisely.io

1. Click ‘Save CWP’
2. Stay on this page for Step 3

Step Three: RADIUS Configuration

1. Scroll down, and click the ‘+’ button next to ‘Default RADIUS Server Group’
2. Type ‘Wisely’ as the RADIUS Server Group Name
3. Select ‘+’ under the ‘External RADIUS Server’ tab

1. Type ‘Wisely’ in the ‘Name’ field
2. Click ‘+’ next to IP/Host Name, and select ‘Host Name’
3. Type ‘Wisely’ in the ‘Name’ field
4. Select ‘Host Name’ in the dropdown
5. Type radius.wisely.io under IP Address
6. Click ‘Save IP Object’
7. Under ‘Shared Secret’, add NoClough92!
8. Click ‘Save RADIUS’
9. Click ‘Save’ in the bottom right corner

1. Click ‘Deploy Policy’ in the top right
2. Select the APs you would like to deploy, and click ‘Upload’ in the bottom right corner
3. Copy-paste all the Device Names and please email this to us. Wisely will need a list of which Device Names correspond to each location.

FAQs

Why send the Device Names to Wisely and not the router MAC addresses?

The default Device Names are similar to MAC addresses, and should uniquely identify the router. For example, the default Device Name ‘AH-8508c0’ corresponds to a router MAC of C8:66:5D:85:08:C0.

Aerohive takes the vendor prefix, ‘C8:66:5D’, that all Aerohive/Extreme Networks devices have, and shortens it to ‘AH-’.

For simplicity, our system works with the Device Names just as they appear in your ExtremeCloud dashboard. If you have customized the Device Names (also known as “Host Names”), no problem. We accept those as well.