The seating of a guest sets off a number of processes in a restaurant, and knowledge of where the guest is seated is information the Host system has before any other. We’ve expanded our library of webhooks to include the ability to share key details from the Host system to other technology platforms when a guest is seated. Example use cases for this webhook include:
- Enable guests to pre-order when they make a reservation and have the order fire once they are seated.
- Pass loyalty program data that is displayed in the Host app to your POS automatically so as guests make their way to their table, their loyalty status is readily available to their server.
To get started:
- Review our technical documentation linked HERE.
- Please contact Engage Support with your Destination URL. Once we receive the Destination URL we will create complete the configuration internally and let you know when it's ready to use.